Moments of Bliss - 10 :: Musing on future possibilities

Dear All
Our Comany had made a strategic investment in people....Being a ITES company and having fresh people from colleges joining us directly - considering the educational standards of our universities - we do have problem encountered at senior levels which arise due to poor communication by people down the line.

Of course we have been having some training or the other on soft skills but it was all hapazard and not structured into a cohesive plan - the worst is that these trainings are left open optionally to the new recruits though the supervisors can force few of them to take up such trainings. Needless to say, many a times even the higher ups fail in their rights and duties and such things miss out getting prioritized....

The company laid out quite a heavy budget to have its own Trainers and has a vision to bring down the cost of hiring external vendors to NIL over a period of time...This is the story of 2 dozen of us become official Trainers of our company and the last leg of our training happend during this month first fortnight. I have recorded my experiences in this class of undergoing the training to become a trainer....earlier too...but now comes the inevitable time to "delivering"....
I made my debut in "email training" during last week - it was for 20 member team & expected to run for 4 full hours - all of them are basically processors with 1 - 2 years experience with us and needless to say the training program was structured very scientifically for such people...lot of group discussions, mini presentations, quiz..... & more importantly realistic examples of "wrong Mails" for analysis... instead of having some not - so - familiar situations which the external vendors might show up when we hire them..

Here I am with a world class training materials with me but being hyped as one of the best in this group by my mates, I wanted to do justice to myself more than to the trainees and to the company...Soon after coming from Shirdi, this was one of my priorities as my first session was scheduled on wednesday....

I was sleeping at 2 AM in the night on Mon and Tues .... to ensure that I get the contents of the course materials thorough myself, the flow & possible questions that may come up, planning the time to be spent on various topics and getting geared up for "open ended questions" to be posed here and there.....and noting down few humourous sentences that I could make....in my Trainer's guide....!! I literally mugged up the INTRO part as we call it...... after preparing it for myself....(they say the first 8 - 10 minutes is very crucial and we should have the elements Interest, Need, Topic, Range & Objectives clearly stated to make the first impression)....kept rehearsing it in the midnights....

All the preparations helped very well and being the first one to the training room at 1 PM (the training was to start at 2 PM ) skipping my lunch and getting used to the stage where the "drama" needs to be enacted.....to entice and enchant 20 juniors....who knows, a couple of them could climb up the ladder much more faster than me and can become one of the mangers of the company...here OR else where....!!

The early arrival helped as I broadly smiled every participant as they entered and started off with majestic voice which was so effective and powerful as what is to be delivered was so clear in mind.....I asked the questions as planned AND cracked the humor part too as rehearsed....the beauty is that I did lot more and more than that made the people fully involved / engaged for 4 full hours....!! The co-ordinator from HR paid couple of visits in between after introducing me to the group and was quite happy to see the way things were going.....

It was a great day for me and I am getting ready for my calender of April....!! I am expected to have two sessions (one for the same emails and another on telephone handling)....both for 4 hours but I do expect to do couple of the sessions more as I have hinted HR that I can be a reliable back up if one of the co-trainers abstain / had some unavoidable reasons to bunk their sessions.... There were couple of them not too passionate about this opportunity like how I and few others feel....

Now, this opens up a new avenue in my career.... Considering the air of naturalness in my deliveries and the electrifying atmosphere I created last wednesday, I could possibly drift away in a different dimension of career too.... over a period of time.... !! I am not too good an accountant - which is my career now - any way as I never had the opportunity to have wider exposure on closure of books / being in core finance getting involved in major financial decisions ....AND never cared to update myself with my career too....

Being a Trainer and making some impact on others lives appears to be a holy proposal for me AND I thank God for giving such opportunities of experimenting without getting into much personal risk...Let us be aware this is a very competitive field & I can't have my "inertness" periods if I am getting into such career...

suchoo